"Your knowledge about this was remarkable and put me at ease immediately"

"Age: 63 Chief Complaint: Bunion left foot. Treatment: Minimally invasive surgical correction of the left bunion. “I just wanted to take a moment to write you a note thanking you all for such a wonderful experience before, during and after my bunionectomy and laser treatments. I can't thank you enough for such a wonderful job you did on my foot. You made me feel so comfortable about having this surgery from the moment I sat down with you to go over the procedure. Your knowledge about this was remarkable and put me at ease immediately. Even in the surgery room before I was sedated, you made me feel so comfortable about it all. Thank you again! I also want to commend your complete staff on such courteousness and kindness they showed each and every patient who walked into that office. Jessica and Jackie were always so pleasant and were full of cheerfulness every time I or anyone else walked into that waiting room. They made us feel so welcome and always greeted us by name, even when I'm sure there were times when they didn't feel that way. That, in itself, is very impressive, and makes a person feel very important. Last, but not least... Dr. Reuter… well, what can I say? I'm so appreciate all the foot massages he gave me! Ha... I kept telling him he was really there to torture me, but I knew if "there was no pain, there was no gain." He is a wonderful and kind person and has a very calming spirit. He was always smiling and made me feel like everything would be okay. And it was. My foot always felt better after his treatments, even though he had to put me through a little pain to get there. He also worked well with me on the laser treatments too, even though I almost kicked him in the face when my foot reacted to the heat. I also referred a friend there to have laser treatments and, she too, marveled at his wonderful smile and personality. He is definitely an asset to that office! The staff there is just terrific and I won't hesitate to recommend your services to anyone who needs their feet worked on. Keep up the good work and, most of all, keep up the good rapport with your patients. It does matter to us how we are treated, and because of that we will always come back when we need your services and expertise. Thanks again for everything ... it was a pleasure getting to know you all.”